Wireless earbuds Ep T21

I got a few weeks ago and now my right earbud is not charging. I put it in the case and there is no light at all, and it doesn’t either connect to bluetooth. Please if somebody knows a solution, I’d be very grateful!

I’ve recently been having the same issue with my set as well, but it’s my left earbud in this situation. I’ve had no issue with mine since I got them for Christmas, but now all of a sudden my left earbud doesn’t want to charge or even turn on. My right one functions with no issues whatsoever, and I’m dumbfounded as to why the left one suddenly decided to stop functioning.

Hi @cam2002,

Thanks for joining the Community. Please contact support@aukey.com about your problem, they will help you.

Hi @Sterling,

Thanks for joining the community, Please contact support @aukey.com about your problem, they will help you.