To Every AUKEY Fan,
We apologize again for the sudden pause in 2020, like most unexpected things happened and happening.
We did encounter a minor hiccup with the handover after the previous community manager left, which has caused a bit of a delay on supporting you guys on solving product problems. However, we don’t anticipate this will be a major issue, and we’re still hoping to stay on schedule.
We heard you and we are looking forward to talk more with you about the possible ways to keep this community running.
Please contact us via email@example.com, or can just talk to us here. We’re trying our best to strike back!