T-21 Connected to computer NO sound

Computer discovered buds on bluetooth. Seem to connect just fine. Get a crackle of sound every once and a while. Checked settings, everything says device is working properly. See the bars moving on the sound check. Driver says it’s up to date. Everything looks right. No sound though. I have unpaired and repaired. I have made them my default device. They work fine on my Iphone 7.

Help please!

@Kelly_AUKEY Will be in touch. :pray: