Support for WDN3

Hi. Please I need help to setup my WDN3, that I know it was retired from the market (don’t know why). I am NOT looking for a refund. I am just looking for help. Or maybe official documentation. My problem is very simple. The ssd disk that I insert into the bay is not recognized. This means, I can’t reproduce any videos. Even though the disk is correctly recognized when I connect the WDN3 to my PC. I include some photos. Thanks for your help.!

Hi @luiscperu

Unfortunately, I’m unable to help but our CS team will be in touch :slight_smile: @Kelly_AUKEY

Ok, I will be waiting for @Kelly_AUKEY help.

Hi Luiscperu, I can’t find any information for this WDN3,Please contact our service team at support@aukey.com.