Like the post from Zombie here under:
Just received my EP-T21, but I sadly can’t start to enjoy them since I’m not able to correctly pair them on my Win 10 (please note that I also have the same issue with my galaxy S10+).
Earbuds are fully charged
take them out of the case
wait for 5 sec - light are now blinking green / red on both earbuds
start the BT discovery on my laptop
I do have TWO “Audio EP-T21” that appears (one for the right, one for the left)
I tried ot just had one of them => the other one is not working
I tried to add both of them => just one is working
It looks like the 2 earbuds are not syncing to each other.
Am I doing something wrong ???
thanks for your support
I got the same problems.
exactly the same.
I tried few times this:
Unpair, remove from the bluetooth list the two earbuds then pair again.
***Still got the same, i can see two earbuds and not only one. ***
and the music is working only in one of them, the first i pair.
***Can you help me out from this? ***
Thanks in adv