PM-LM3 Device goes in and out of Focus

[SamSmith]

Dear Sirs:

I’m getting an autofocus problem with the PM-LM3 which I purchased 1 week ago.

The device focuses, however at times it goes in and out of focus without reason. Is there a way to resolve this?

Please note I noticed another user had the same problem.

PC LM3 webcam focus issue

I recently purchased the PC LM3 webcam. After unboxing, i plugged it in. My computer recognized it right away and all was good. A few days later, i launched my webcam program and the camera will not focus on me while I’m sitting at my desk. Upon initial power up, it will focus on me and then it re-focuses and all is a blur. Thanks in advance.

Thank you in advance for your help.

• Sam

[Dane]

Hi Sam,

I’ve chatted with our tech team - this seems like an unusual fault and they want anyone who has this fault, to contact them to take this matter further. support@aukey.com

Thanks!

[smh13562]

A quick search indicates that this is actually a very common problem. I have also emailed them but could you confirm on the forum that a fix is being worked on?