PC-LM1E Camera very bad sound in MAC

I purchased a PC-LME1E camera for a Mac Mini I5 with 32GB RAM MacOs = Catalina. Camera has been configured pquickly, but micro sound is very very bad. People says that can’t hear me properly. Is like I was far away.
I have tried to adjust micro settings, but I can not improve it.
Could you tell me how can I solve this issue ?

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I am having the same problem. Massive buzzing, or it goes dead quiet and nothing can be heard. Seems almost like the camera is overcompensating with noise reduction…

When I have a spare moment this weekend I will test the quality with Linux/Windows to see if there is any difference.

If I can’t get this resolved I am returning the camera. I am happy with the video quality so far but was expecting much better mic quality.

Hi @derickson2402,

Thanks for joining the Community. Please contact support@aukey.com about the problem, and they will help you.

Update: Tried the camera on Windows 10, and had the same issue with it. Contacting support as recommended by ChesterW.

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