PC-LM1E Camera Activates itself

Hello.

I have been using my LM1E for a couple of weeks now, and one thing that I noticed about it is that, periodically, it will turn itself on (indicated by the blue light on the camera). At first I thought this was an issue with Microsoft Teams, as going into settings and then closing the camera preview window would shut the camera off, but I have since tested out various scenarios and have come to find that the camera will activate no matter what app I’m running.

I’m running the camera on a Win 10 (1909) Dell Latitude 5500.

Thanks!

Hi @fau5tarp

I’ve not heard of this issue before so please contact our support team to see what can be done about this. :pray: