MacBook Power Chime every few minutes

I have own(ed) 2 Aukey products:

  • Focus Duo 63W (PA-D5)
  • 56W/46W Power Delivery (PA-Y10) which I unfortunately lost at an airport

With both, I notice that my MacBook Pro (2017 15" model) will disconnect from power (I notice the screen dimming) for a fraction of a second and then reconnect. Because of that, I hear the power chime too. This happens maybe every 2 minutes or so. No matter if I reboot or reset SMC per Apple’s instructions, this still happens.

I’ve read about this happening in some detailed Amazon reviews as well as this post, but those seem to pertain more to sleep. My current experience is with the laptop being actively used. For reference I’m using a 2m Anker USB C to C cable.

Hi @chargerpower

Sorry to hear you’re having this issue. I’ve never personally heard of it, maybe another member of the Community has.

But I recommend letting our support team know directly about this experience - support@aukey.com :slight_smile:

Does it only happen when the macbook is fully charged?
I was thinking some sort of trickle charging kicking on/off or maybe the actual charger isn’t high enough Watts for both charging and using the macbook at the same time