Issues with the PC-LM1E crashing zoom

I bought this product and it works completely fine on the Microsoft camera yet when I try to enable it in zoom it causes the app to unexpectedly crash. Can anyone explain a solution to this?

same problem… any solutions?

I solved:
cancel zoom client on windows
isntall ccleaner
clean temporary files and registry
shut down pc
start pc and install zoom and fine

p.s: webcam is connect during those steps

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