HDMI Problem Hub CB-C71

I have a Hub CB-C71, when I connect the external display to the HDMI , the screen goes black, it does not mirror the laptop screen.

I have looked at the characteristics of the laptop ( Msi 14 modern B10BRSW) is USB-C with USB 3.1 connectivity, or as it is now called, USB 3.2 gen 2 . Therefore, it is not the USB-C port.

I need help because I try to download some Driver or program in windows 10 that can solve it and I can’t find it.

Hi @edu69,

Thanks for joining the Community. Could you please contact support@aukey.com about the problem? They will help you.