GM-F5 Wireless problem

Hi,

(I can’t make a ticket on the support page)

I have some issues with the GM-F5 wireless mouse (bought on amazon fr).
Sometimes, the mouse isn’t recognized on my computer and doesnt work (99% of the time).

But sometimes, it works… There is a specific “manipulation” of powering on the mouse ?
And my mouse is working with the USB-C cable.

Does my mouse or receiver have a problem ?
And what can i do ?

Thank you for listening !

Hi @Bakawaii

Our support ticket system isn’t functioning correctly.

Please email us at support@aukey.com :pray: