GM-F4 Gaming Mouse buttons freeze when I use the Fire Button

Hi everyone, I recently bought the GM-F4 and I’ve noticed that when I push the Fire Button all the buttons freeze and become unusable but the pointer still moves, so I downloaded the software to see if the problem still persist if I change its function or if I disable it, and it didn’t help.

The only way to fix it is to unplug it from the pc.

I hope you can help me solve this annoying problem :slight_smile: