G-Aim Control Center not connecting with Keyboard

Hello Community,

I have gotten myself the KM-G12 Keyboard from Aukey with the RGB Lights and wanted to connect it to the G-Aim Software. But it doesnt work. It just says “No device detected” and I cant click on anything. I am using the latest Windows10 Version.

I tried to contact Support, but its no possible. When about to send the Ticket it says “Network unstable” or something and wont do it. So I wrote an E-Mail to the Support with the issue. No Answer.

Maybe someone of you could help, that would be nice!

Thanks in advance

support@aukey.com. This forum is pretty much dead otherwise

Like I said in my initial post, I already emailed them, but Aukey doesnt seem to care. The send no answer.