EP-T31 keeps turning off or pausing without input

There seems to be a recurring problem where my headphones, even fully charged will randomly pause or play again, and most frustratingly, will randomly turn off despite full battery. Is there a way to deal with it?

Hi @Entropy71

Thanks for joining the Community. EP-T31 has a special feature, in-ear detection. They will automatically turn off when you take them out, or they are not in perfect contact with your skin. Maybe you can switch to a different size of ear-tips that can fits you better?