EP-T25 Right Earbud not Connecting/Not working

Hi, I have gotten this item for about a month now but the right earbud is suddenly not working. Left earbud connects immediately and sound is okay.

I already disconnected/unpaired with my phone, re-started phone and connected again but just the same, only the left one is working.


Sorry to hear you’re experiencing this issue. If you’ve checked this forum for other troubleshooting methods and they still don’t have any effect, then please email us for further support;

support@aukey.com :pray:

Same problem here. Bought the item only yesterday. 1st AUKEY product I’ve bought. Right earbud is not working properly. No sound coming out but I can use controls (next, back, pause, etc). Didn’t expect this :frowning: