EP-T25 right earbud charging pin missing

Hi,

My right earbud is no longer working or charging. It looks like one of the charging pins is missing. Photo reference is below.

These were purchased on Amazon.de on October 13, 2020.

Thanks for the help.

The charging pin of your headset has fallen off, causing the headset to fail to charge.
Please contact our service team at support@aukey.com.

Were you able to get this fixed?

Hi @alzaukey,

Thanks for joining the community. Do you have any questions about your products?