EP-T25 problem with voice chat

Hi,

I recently got a pair of EP-T25 earphones. They’ve been working properly with Spotify and other media apps on my phone like YouTube. They also work with audio from Chrome and the voice chat in League of Legends.

The problem comes when I try to use them with chat applications like Discord or Microsoft Teams. I can’t hear anything nor people can hear me. Also, once I try to us the earphones with this programs, the audio in them won’t work again until I reset my PC, even if I disconnect the earphones.

Hi. This seems to be a similar issue with other users - for those specific software.

Please check the settings in those software and see what can be done by tweaking it.

If nothing changes, contact support - support@aukey.com