Recently got the EP-T21. They seem to have an intermittent issue.
When I pull them one earbud out of the case, it connects and works fine. Now if I pull the other one out and use it the audio gets distorted and it seems the earbuds are trying to take over one another and cracking the audio
I tried to reset them via touching the sensor for around 15 seconds and I see them both flash red at me to turn off, but this doesn’t fix the syncing issue.