EP-T10 right earbud not working

Hi,

My t10 right earbud is not working. There is no light when charging and it cannot be turn on. When I take it out from the charging box, there is no light too. How can I fix this?

Hi,

Sorry to hear that. Please contact our CS team to claim a refund or replacement via this link: https://www.aukey.com/contact-us.