EP-T10 right earbud doesn't connect

My EP-T10 right earbud doesn’t connect when I take out of charging case. When put back into charging case, right earbud flashed white rapidly and stay that way for a long time. I’ve taken off the ear rubber supports and same issue still persists. I’ve reset the pairing setting with no success. Please advise on ways to resolve this issue.

Hi @StrykerFoxtrot,

Thanks for joining the Community, and we are sorry about the experience. Could you please contact support@aukey.com about your problem, they will help you.

Thanks ChesterW! I’ll reach out. Thanks again for pointing me i. The right direction

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