I have been experiencing sudden silence during calls (even on fully charged earbuds) using Microsoft Teams and Google Meet on Windows 10 version 1909. The duration to duplicate the issue is inconsistent, it could take from 5 mins to 15 mins before experiencing total silence. I regained the sound after switching the audio to PC speaker and switch back on to EP-T10 again. However, I have not experiencing this total silence if I am just purely listening to music from fully charged to fully drained; it oddly happens during calls only.
Kindly advise the troubleshooting to determine if my unit is defective. Thanks!