Dear Aukey support team,
I allow myself to contact you following an EP-T10 order I have done in december 2019.
Indeed, when I put the left earbud in the charging station, the white LED on the earbud stay off (no solid light or breathing signal) and the earbud is not charged (no audio).
Note that the right earbud is charging normally and the powerstation is also charging normally with wireless/corded.
Also, the 2 pins inside the charging station of the left earbud and on the earbud are clean.
Is there a way to manually force a charging?
Many thanks in advance!