I unboxed my new AUKEY EP-N5 yesterday and i was excited about them. I charged the case fully, as in the instructions, before using them. I removed all the little plastic foils that prevent charging.
I have a Samsung Galaxy S10 and managed to pair the earbuds without any problem. They worked great for a few hours on and off. In the afternoon of the first day the right earbud stopped working. The left one is working perfectly…
I have no idea what could be wrong and I have tried to read on this forum and online to see if it can somehow be restarted or anything. Maybe it is not charging in the case, but how can i tell if it is charging or not?
If i take out the left earbud it turns on and pairs correctly. If i only take out the right and close the case, it does not get paired with the phone. It is as if the right earbud is totally dead…
I have tried the unpairing and repairing and it works perfectly with the left earbud. right one seems dead…
Since it has only worked for a few hours, i am really disappointed and if this is a setting, it seems incredibly hard to figure out how to turn the right earbud back on…
Any help would be greatly apreciated