I purchased a pair of these from Lazada Thailand on 19th August from the official Lazada Aukey Thailand shop. They are still under warranty.
I charged them up fine. Went for a run. Everything was great.
Today I went to charge them up before I went for a run. Nothing. The LED that usually turns on did nothing. I tried different USB ports, even a plug socket, still nothing.
I tried turning them on by unlinking the earbuds and holding down the O button. Nothing.
I tried another USB-C connector. My PC then recognised a device called ‘QCC300X’. So the headphones are doing something at least. But no LED at all. I’ve tried plugging in the standard cable both ways to charge. Nothing. No LED comes on.
They are completely dead already - how come? What are my options here?