(PS: I tried to enter this on the website, but kept getting “operation failed” message)
I’ve been using my EP-B40S headset (bluetooth earbuds) for 6+ months with no issues - phone calls, running, etc.
Yesterday, one incoming call could not hear me until I pressed the volume up button, then they could hear me. But, I could only hear them in the right ear.
I tried playing some music after the call, and the sound was still in the right ear only, unless I played with the volume up/down controls. As I started to press them, the sound came through in the left ear, but when I released the button, it was only in the right ear again.
I received another call, and nothing I could do made the caller hear me, I finally had to disable the bluetooth and talk to them with my phone to my ear.
I purchased from Amazon about 6.5 months ago (12-Nov-2019); is the warranty still in effect? I can provide the Amazon order number.
Is there a way to repair this? Or get a replacement?