Earbuds Don't Pair

I bought a pair of AUKEY EP-T27’s for Christmas. They do not pair with any of my Apple devices - iPhone 11 Pro or iPad. Your instructions are rather rudimentary and do not work to pair. Please provide troubleshooting assistance.

My new EP-T32 earbuds will not pair with my Samsung Galaxy A5 phone, I have tried all the usual, switch off and on again solutions. The error message is “check settings and try again”

Uhm idk wat happened and if I took a wrong left side earpiece but my Aukey epn5 left side earpiece doesn’t pair? It charges but doesn’t pair

Edit: I realised that it was not that I took the wrong earbud it was just that they don’t pair with each other. How do I fix this? Thanks.