Date and time resetting

I have to enter the date and time in my DR02 Dashcam everytime I start my vehicle. Is there a fix action or do I need to send it in for repair?

Was this ever resolved? I owned the Aukey dashcam DR02 as well with the ODB2 cable kit for monitor sensor. Everytime I start up my car the dash cam resets to factory and I have to set the date/time and also the settings in general.