Dashcam DR02-J issue

I have a problem with DR02J. I found that my dashcam does not record everything. All captured files have different duration and there are gaps in time between all chunks (in the settings, 5 minute chunks are selected). Also some files cannot be played…
Is it possible to fix this?!
Screenshot 2021-04-14 172716|561x500

Hi @Alexandre,

Thanks for joining the community. Could you please try to format your SD card? Also, what SD card are you using, and how much storage does it have?

Hello @ChesterW,

I formatted my Micro SD card on the device itself. I did this first. Then I tried other (lower) resolutions. But it did not help.
Today I did a factory reset and only set the date, time and time zone. I’ll check the recorded video in the evening.

Micro SD card details: SanDisk 128GB Ultra microSDXC UHS-I Memory Card with Adapter - 100MB/s, C10, U1, Full HD, A1, Micro SD Card - SDSQUAR-128G-GN6MA

Hi @Alexandre,

Thank you so much for the information. We have some reports that if the SD card is damaged, it could cause the recording feature to not work properly. Have you tried to use a different SD card on the cam?

Hello @ChesterW

I will definitely try another card. I’ll let you know if this helps.

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