CB-C88 not detecting monitor

Have a new USB-C hub (CB-C88) and windows 10 is not detecting the monitor plugged into the hub. Hub is connected and memory cards are able to be used, but the monitor is not showing as an option to display with.

Have tried Win+P and F10.

Hub has worked fine on a chromebook.

Hi @sspoly77
Please contact our service team at support@aukey.com.