AUKEY True Wireless Earbuds,Bluetooth 5.0 Wireless Headphones

Hello, For some reason the right bud has lost volume. It won’t equalize with the left bud. I have been onto Amazon & followed their steps to rectify but the problem still persists. I have reduced volume in the right bud. The product is still under warranty. I struggled to find a contact on the Amazon site, so I sent an email direct to customer support. If anyone has any ideas or fixes it would be most appreciated. Cheers.

Hi @swazers

Please share the model number, EP-T25, EP-B58 etc so we can help.

There are many troubleshooting threads on here so hopefully someone has already found a solution :slight_smile: