I hope I’m posting on the right place, I just created my account.
So I bought my EP T21 earphones maybe 1 month ago. Everything was working well.
But today, I plugged my box (to charge it) as usual when it’s discharged. The 2 green led were working when I plugged it.
Few hours ago, I unplugged the box and everything seemed normal. But after using my bugs, I noticed a problem : when I put them back in the box, the red led on my earbuds didn’t appeared. I tried to put it in/out few times and it don’t change anything.
I also tried to plug my box again but the 2 green led don’t appear anymore too. (I also tried to plug it with another charger but it’s still not working)
Do someone knows what to do ?
Thank you really much,
Edit : I’m from Europe (France) in case someone give me a contact link or something. Thank you !