Aukey EP-T2 Earpieces won't Pair to One Another

Hello: I’ve had my Aukey bluetooth earbuds for about 2 weeks. They worked fine when they first arrived, but after leaving them in my ski jacket pocket for a day, when I got home, they won’t pair to each other. When I try to pair them to my phone, I see an “L and R” version of the earbuds but not a single version. I read the following articles that sound exactly like my experience, but I can’t understand what was the final solution. Some people say they sent their device back for replacement, others say they were able to do a factory reset and restore them to normal operation. Can you help me?