Aukey ep-t10 right ear but does not charge

Can someone advise as to why my right earbud does not charge. I have removed rubber bits of it in order to make magnes pulling in no luck. I cleaned connector still no luck. Is there any other way or has my earbud internal batter failed. Please help as i have not used them much now i cannot use at all.

@Kelly_AUKEY

She will get back to you :slight_smile:

Hi, Has this been solved? @Kelly_AUKEY I have the same issue.

Hi @Cherishhh

I recommend that you message us via the support email - support@aukey.com - as this will be best for these kinds of technical questions. :pray:

In the meantime, do check the forum for any possible troubleshooting methods for the T10’s. :slight_smile: