Aukey EP-N5 right earbud problem

Hello,

I just bought the aukey EP-N5 last month on amazon.es.

Since yesterday the right earbud is not working… doesn’t seem to be charging (no led blinking when it’s on the case).

When I take them both of the case a pair with a device, only the left plays music… both audio channels are streaming to the left earbud.

I’ve looked at the manual and performed all the troubleshoot operations, but nothing seems to be working… can you help me?

Thanks

Try charging like this