Aukey EP-N5 Left buds constantly charging


I noticed that the left bud of my Aukey EP-N5 is constantly charging and draining battery of the case very quickly, sometimes when I pull it out of the case the indicator light remains red in solid state and does not connect to the right bud and I have to put it back in and take it out to start working properly.

Case only changes the bus 1 time which to me seems to be not normal.


It seems to not be functioning correctly. Iā€™d recommend dropping our technical team an email to see if there are any known toubleshooting hacks or if not, a replacement. :pray:

Hello Dane,

Many thanks, already contacted support and will send me a replacement.

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Wonderful! Glad that got sorted :slight_smile: