I was talking to a woman and she was absolutely floored by the level of aggression that I got from the very beginning of my conversation with a support team member. I’ll leave the email text here without any personally identifiable information
Sorry, eBAY is not our authorized store.
We cannot find your order information in our shop.
Therefore, there is no way to provide you with warranty service.
You know, the premise of providing you with a warranty is that I need to find your order information in our shop.
You can go to eBAY to solve your problem for you.
Thank you for your understanding.
AUKEY Customer Service Team